Desert Daze Privacy Policy

Introduction

Welcome to the official website of Desert Daze Music Festival (hereinafter “Desert Daze”, “us” or “we”). Desert Daze knows that you care about how your personally identifiable information is used and shared, and we take your privacy seriously. Personally identifiable information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (hereinafter “Personal Information”). Personal information does not include publicly available information from government records or deidentified or aggregated consumer information.

This privacy policy (“Privacy Policy”) explains how we collect, store, use, and disclose your Personal Information when you use our website, purchase event tickets and merchandise, and use any other linked pages, features, or content, including all features and functionalities, user interfaces, and all content associated therewith (hereinafter collectively, the “Service”).

This Privacy Policy covers Desert Daze’s treatment of Personal Information that Desert Daze gathers when you are accessing textual and/or media content (the “Content”) and/or using our Service. This policy does not apply to the practices of companies that Desert Daze does not own or control, or to individuals that Desert Daze does not employ or manage. When using this Service, you may find links to other websites, apps and services, or tools that enable you to share information with other websites, apps and services. Desert Daze is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before sharing any Personal Information.

By using our applications, or in any other way using the Service you acknowledge that you accept the use of your Personal Information and the practices and policies outlined in this Privacy Policy. Please take the time to read this Privacy Policy and make sure you are content with our use and disclosure of your Personal Information. If you do not agree to any of the provisions of this Privacy Policy, you should not use the Service. If you have questions or concerns, you can contact us at info@desertdaze.org.

Children

Our Service is not intended for children under 18 years of age, except as to events specifically indicating ages 12 and up. No one under the age of 18 may provide any Personal Information to or on the Service. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Service or through any of its features, make any purchases through the Service, use any of the interactive or public comment features of this Service, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@desertdaze.org.

California residents under 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see California Residents’ Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Service, including information:

• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information“). This policy also covers Personal Information collected from Desert Daze sales customers or prospective customers; and/or
• About your internet connection, the equipment you use to access our Service, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, including but not limited to, Google Analytics, Green Copper, See Tickets, or Big Cartel.

“Non-Personal Information” is therefore any information that does not relate to a person and/or cannot be used to identify a person.

Information You Provide to Us 

The information we collect on or through our Service may include:

• Information that you provide by filling in forms on our Service. This includes information provided at the time of subscribing to emails, purchasing event tickets, purchasing Desert Daze merchandise, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Service. For a paid event, you will provide financial information (e.g., credit card number, expiration date, billing address, etc.) some of which may constitute Personal Information.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to any surveys that we might ask you to complete for research purposes.
• Details of any Desert Daze transactions you complete through our Service or third-party websites and of the fulfillment of your orders. Please note that you may be required to provide financial information before placing an order through our Service.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Service or transmitted to other users of the Service or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Service with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Service.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may only statistical data and may not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Service and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Service according to your individual interests.
• Recognize you when you return to our Service.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Service. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Service.
• Flash Cookies. Certain features of our Service may use local stored objects (or “Flash Cookies”) to collect and store information about your preferences and navigation to, from, and on our Service. Flash Cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons. Pages of our Service and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Desert Daze, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Service are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Service and its contents to you.
• To provide you with information, events, merchandise, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Service or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Service.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please send us a request at info@desertdaze.org. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We do not sell your Personal Information to third parties.  Notwithstanding the foregoing, we may disclose personal information that we collect or that you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. These third-parties include marketing agencies, online advertising providers, data enhancement and data services providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies and other companies we may work with.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Desert Daze’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Desert Daze about our Service users is among the assets transferred.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature on our Service, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request. We may also disclose the good faith belief that such disclosure is necessary to (a) protect or defend our rights, interests or property or that of third parties, (b) protect against legal liability, (c) prevent or investigate possible wrongdoing, (d) act in urgent circumstances to protect the personal safety of Service users or the public, or (e) comply with a legal obligation.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Desert Daze, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Promotional Offers from Desert Daze. If you do not wish to have your email address/contact information used by Desert Daze to promote our own or third parties’ products or services, you can opt-out by unsubscribing from our emails or by sending us an email stating your request at info@desertdaze.org. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

To learn more about how advertisers generally use cookies and the choices advertisers provide, visit:

1. The Network Advertising Initiative at http://www.networkadvertising.org/managing/opt_out.asp
2. The Digital Advertising Alliance at http://www.aboutads.info/
3. The Internet Advertising Bureau (US) at http://www.iab.net/

California residents may have additional personal information rights and choices. Please see California Residents’ Privacy Rights below for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: info@desertdaze.org. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

California Residents’ Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa#sectionb.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to info@desertdaze.org.

If you are a California resident, the processing of certain personal data about you may be subject to the California Consumer Privacy Act (“CCPA”) and other applicable California state privacy laws. Beginning January 1, 2020, the CCPA gives you certain rights with respect to the processing of your personal data (known as “Personal Information”, as described in the CCPA). In particular, California residents have the following rights:

• Know: The right to request that we disclose the Personal Information we collect, use, or disclose about you, and information about our data practices;
• Request Deletion: The right to request that we delete Personal Information that we have collected from you;
• Non-Discrimination: You have the right to not be discriminated against for exercising any of these rights. For example, if you exercise your rights, we will not deny you services, charge you different prices for services or provide you a different level or quality of services.

California residents who are 16 years of age and older have the additional right:

• Opt-Out: You have the right to opt out of the sale of your Personal Information by us.
  • We will not sell the Personal Information of consumers, including but limited to those we actually know are less than 16 years of age; and
  • Consumers who opt-in to Personal Information sales may opt-out of future sales at any time.
• As previously stated, Desert Daze is not intended for use by anyone under the age of 18, and anyone under the age of 16 is not permitted to use the Service or submit any Personal Information to us. We do not knowingly collect any Personal Information from any person who is under the age of 16. If it comes to our attention that we have collected Personal Information from a person under the age of 18, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such data, please notify us immediately at info@desertdaze.org.

This Privacy Policy includes what Personal Information we may have collected about you over the past 12 months (depending on how you use our Service), the source of the Personal Information, and the purposes of use, as well as whether we disclose that Personal Information and if so, the categories of third parties to whom it is disclosed. In particular, we have collected the following categories of Personal Information from consumers within the last 12 months:

We obtain the categories of Personal Information listed above from the following categories of sources:

1. 1. Directly from you. For example, from forms you complete or products and services you purchase.
   2. Indirectly from you. For example, from observing your actions on our Service.
   3. Via third party integrations such as social sign in services

Exercising Your California Privacy Rights

California residents can exercise the above rights themselves, or designate and authorized agent to make requests on their behalf. To either exercise your rights or to have an authorized agent request to do so, please email us at info@desertdaze.org and provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative, which may include: your name, user id, email, or billing address.

If you want to make a request, we will ask you for information which we consider necessary to verify your identity for security and to prevent fraud. This information may include name, contact information, and information related to your transaction or relationship with us, but the specific information requested may differ depending on the circumstances of your request for your security and to protect privacy rights. If we delete your Personal Information, we will both cause certain Personal Information about you to be permanently unrecoverable and also deidentify certain Personal Information.

Notice to Users Outside the U.S.

Our Service is controlled and operated within the United States. If you access our Service outside of the United States, we may transfer the information collected from you to data centers outside of your home country or jurisdiction. In particular, your information may be transferred to and processed in the United States and other jurisdictions where we, our service providers, or our vendors operate, where data protection and other laws may not be equivalent to those in your jurisdiction. By using the Service, you agree that your information can be transferred to and used in the United States and in other jurisdictions where we, our service providers, or our vendors operate, as set forth in the Privacy Policy.

NOTICE TO EU RESIDENTS: In addition to this Privacy Policy, our handling of information about EU residents is further governed by the Notice to EU Residents (below).

Notice to EU Residents

In addition to the practices and rights discussed in this Privacy Policy, residents of the EU have certain additional rights and guidelines.

• What are your data protection rights?
  • We would like to make sure you are fully aware of all of your data protection rights. If you are a resident of the EU, you are entitled to the following:
    • The Right to Be Informed –You have the right to know what Personal Information we are processing, why, and who else the data may be passed to.
    • The Right to Access – You have the right to request for copies of your Personal Information. We may charge you a small fee for this service.
    • The Right to Rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
    • The Right to Erasure – You have the right to request that we erase your Personal Information, under certain conditions.
    • The Right to Restrict Processing – You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
    • The Right to Object to Processing – You have the right to object to our company’s processing of your Personal Information, under certain conditions.
    • The Right to Data Portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Lawful Basis for the Processing of Personal Information

• Desert Daze is required to demonstrate a lawful basis for the processing of Personal Information. Desert Daze relies on legitimate interest to process data for the following purposes:
  • Data analytics
  • Operating, modifying and improving the Service
  • Identifying usage trends
  • Customizing content and user experience
  • Web hosting
  • Direct marketing
  • Fraud prevention
  • Network and information systems security
  • To determine the effectiveness of ads
  • To serve ads based on user behavior and preferences
  • Responding to user questions and requests for information
  • Comply with laws and regulations and enforce Desert Daze’s Terms of Use and other legal rights

Transfer of Data Abroad

Because we operate the Service from the US, your Personal Information may be transferred to the US and/or to countries or territories outside the EEA or Switzerland not recognized by the European Commission as ensuring an adequate level of protection pursuant to the GDPR. Where required, data transfers will be made subject to the terms of the applicable EU Standard Contractual Clauses or with your consent. We will take all steps reasonably necessary to ensure that Personal Information is treated securely and in accordance with this Privacy Policy in respect of such transfer.

Security

Desert Daze employs physical, technical and organizational safeguards to ensure an appropriate level of security for Personal Information, taking into account the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and security for the rights and freedoms of natural persons.

Further Processing

If Desert Daze plans to use Personal Information for a new purpose, it will update this notice and communicate the changes to individuals before starting any new processing. If you have concerns about the way we handle your Personal Information, please let us know immediately. If you would like to make a request and/or exercise any of the above rights, please contact us at our email: info@desertdaze.org.

Brazilian Residents’ Privacy Rights

If you are a resident of Brazil using our Service, you may have certain rights. The General Data Protection Law of Brazil (LGPD) may allow you to expressly request the following procedures from us:

• confirmation that we process your data;
• access to and/or a copy of certain personal information;
• correct incomplete, inaccurate and out-of-date data;
• anonymize, block or delete unnecessary, excessive data or data that are not being processed in compliance with the LGPD;
• send your personal data to another service or product provider;
• delete personal data processed with your consent, where applicable;
• provide information about the public and private entities that we share data with;
• provide information about the ability to withdraw consent and the consequences of such action;
• revoke your consent.

Exercising Your Rights

You can receive a copy of your personal data or correct your personal data by emailing us your request. To complete your request, we may need to verify your identity beforehand, and you will need to provide us with certain information, such as the full name and email address you used on your most recent purchase or transaction.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment or donation transactions will be encrypted.

We ask you not to share your passwords with anyone. We urge you to be careful about giving out information in public areas of the Service or third-party websites like message boards. The information you share in public areas may be viewed by any user of the Service or third-party websites.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, no network, server, database or Internet or email transmission is ever fully secure or error free, thus, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk, and you accept these risks by using our Service. Please note that we are not responsible for circumvention of any privacy settings or security measures contained on the Service.

Retention, Access, Choice and Control

We maintain data related to your usage of the Service for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required (or permitted) by law such as for tax and accounting purposes, or as otherwise communicated to you. Once you have asked us to delete your information, we will delete all information that we are not required or permitted to retain by law. You may always opt not to disclose information, even though it may be needed to take advantage of certain features of the Service. When you update your information, we often maintain a copy of the unrevised information in our records. You can unsubscribe from email newsletters and notifications (other than essential email notifications) at any time by clicking on the link at the end of each email. As a Desert Daze user, you have the right to review and obtain a downloadable copy of your Personal Information from Desert Daze, to request corrections to your Personal Information, and to request deletion of your Personal Information from Desert Daze. You may also withdraw your consent to receive e-mail communications from us at any time. You may withdraw your consent to our collection, use, and sharing of your Personal Information at any time by sending an e-mail request to info@desertdaze.org. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information, we will provide notice and obtain consent to any such uses as may be required by law.

Do Not Track

Currently, we do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms regarding the collection of your Personal Information.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your transaction(s) and/or through a notice on the Service home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Service and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@desertdaze.org.