FAQ

LOST AND FOUND

I lost my stuff!

Please email questions@desertdaze.org with a detailed description of the item(s) you lost as well as where and when the item(s) went missing, and we will reach out to you.

Please note, you will cover the cost of shipping when we return your belongings.

ARRIVAL INFO

WHEN IS THE 8TH ANNUAL DESERT DAZE?

Thursday, October 10 – Sunday, October 13, 2018

Camping check-in opens Thursday at 2 pm.

Box office hours are 10am to 10pm on Fri, Sat & Sun.

The box office is located at the main festival entrance (Lot 9).

 

IS IT ALL AGES?

Yes. Festival Passes and Camping Passes are available for attendees under 18, as long as they are accompanied by an adult 18 or older. 

Kids under 10 get in free.

WHERE IS IT?

Desert Daze takes place on Moreno Beach at the Lake Perris State Recreation Area, nestled between the San Jacinto and San Bernardino Mountains in Riverside County.

For your GPS, Lake Perris is located at:

17801 Lake Perris Drive
Perris, CA 92571

Lake Perris is located near the 60 and 215 freeways, 1.5 hours SE of Los Angeles, CA, 1.5 hours NE of San Diego, 2.5 hours from Las Vegas, and 4 hours or less from Phoenix and most places in Southern and Central California. It’s only an hour and a half flight from San Francisco to the nearby Ontario, CA Airport.

You may enter the park through either the Moreno Valley or Perris side entrances.

WILL THERE BE TRAFFIC AROUND THE VENUE?

Expect some vehicle traffic on your way into the venue. We recommend you pad your arrival with at least 2 extra hours, not including your commute to site.  

Both the Lake Perris and Via Del Lago park entrances will be open this year.  If you’re coming for the weekend, purchase your parking in advance so you can festival sooner.

We encourage you to carpool and bring a screen shot, print out, or download of your prepaid parking or camping passes before arriving.

IS THERE WIFI?

Yes!

We have a free WIFI network accessible by all guests within the festival grounds.  The network name is #desertdaze.

Please note: here is no wifi within the Camping Village.

WHERE CAN I GET THE DESERT DAZE APP?

Customize you Desert Daze schedule with our 2019 app.

The Desert Daze app comes with text stickers, notifications when your favorite artists are playing, festival news and updates and more.

Download the app at http://onelink.to/desertdaze

WHEN DOES THE FESTIVAL OPEN?

Camping check in opens at 2pm on Thursday.

The festival site opens Friday, Saturday, and Sunday at noon each day.

 

WHAT ARE THE BOX OFFICE HOURS?

Box office hours are 10am to 10pm on Fri, Sat & Sun.

The box office is located at the main festival entrance (Lot 9).

Camping Check-in hours are:
Thurs 2pm – 11pm
Fri 9am – 10pm
Sat 9am – 10pm
No check-in Sunday.

CAN I BUY PASSES AT THE FESTIVAL?

Yes!  We will be selling all pass types that are still available at all entry gates of the festival.

We take all forms of payment.

HOW MUCH ARE PASSES AT THE GATE?

Weekend GA | $360.00
Weekend Azurite | $580.00
Single Day GA | $140.00
Single Day Azurite | $280.00
Camping Pass | $120.00
Car Camping Vehicle Pass | SOLD OUT
Single Day Preferred Parking | $40.00
Single Day GA Parking | $20.00

You cannot purchase Stout Tent rentals at the gate.

WHAT IS THE CHECK-IN PROCESS AT DESERT DAZE?

When you arrive at the first Lake Perris kiosk (at either the Via Del Lago or Lake Perris Drive entrance), you must either:

(a) show your parking pass (printed out OR downloaded OR screen-captured on your phone) OR

(b) purchase parking if you haven’t already.**

**Single day parking is available at the park kiosk, not in advance online, and is $20 a day for GA and $40 a day for Preferred Parking (closest to the festival entrance.)

Once you have your parking placard, you will be directed to the appropriate parking lot for your pass.

If you are in GA or Preferred parking:

  • you will park and go to the Festival Entrance, where you will have the QR code from your ticket (printed, on your phone, or physical) scanned and you will be given your wristband.  (Single day GA guests will not receive wristbands, but will be admitted to the festival upon being scanned.  Single day guests have NO ins and outs.)

If you have a Car Camping Vehicle Pass,an RV Camping Vehicle Pass, or a Deluxe RV Rental:

  • you will go to Camping check-in where you will have the QR code from your ticket (printed, on your phone, or physical) scanned and you will be given your wristband.

Camping Check-in hours are:
Thurs 2pm – 11pm
Fri 9am – 10pm
Sat 9am – 10pm
No check-in Sunday.

 

I HAVE MY FRIEND'S TICKET BUT WE ARE ARRIVING AT DIFFERENT TIMES. WHAT SHOULD I DO?

Make sure the ticket is in the name of the guest who will arrive first.  When that guest arrives, they should go to the customer help desk near the box office and we will arrange for the person who arrives second to pick up their ticket.

WHERE IS THE CLOSEST AIRPORT?

Ontario Airport (ONT) is the closest airport to Desert Daze.  Los Angeles International Airport (LAX) and John Wayne Airport (SNA) in Orange County are each about 1.5 to 2 hours from the site depending on traffic.

IS DESERT DAZE ADA ACCESSIBLE?

Desert Daze is a fully accessible event and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. For any accessibility-related questions please email us at ada@desertdaze.org.

ACCESS CENTER
All accessibility-related inquires can be answered at our Access Center, where you can also charge wheelchair batteries and/or other assistive technology, as well as store medical equipment, get a drink of water, or just get some relief from the sun.

WHEELCHAIR ACCESSIBILITY
The venue is navigable for people with mobility disabilities. There are accessible pathways throughout the venue, parking lots, campgrounds, marketplace, and all of the stages. The main festival area is mostly grass, sand, and hardened dirt pathways. Most, if not all, of the roads and walkways are even. There are slight inclines and declines throughout the venue, but the ground itself is well maintained and flat. Our ADA team can provide assistance if needed.

To request assistance, please visit the Access Center, or just grab a festival staff member closest to you to call our ADA team.

We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.

We do not provide wheelchair or scooter rentals.

ACCESSIBLE CAMPING
Preferred camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.

Accessible camping spots are available on a first come, first served basis. Registering helps us prepare for your group and plan our accessible camping area. To reserve an ADA camping spot, please fill out this form: ADA CAMPING REGISTRATION

Limited spots will be available to unregistered guests onsite but are not guaranteed. You will need a verified ADA placard or license plate to enter the accessible camping area. The person to whom the placard or plate is issued must be present in the vehicle as a driver or passenger. Identification will be checked to ensure legitimate use.

SERVICE ANIMALS
Service animals are permitted throughout the festival grounds, however this does not include emotional support animals, therapy animals, or companion animals. Pets are not allowed and will be turned away. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.

  • All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
  • Service animals must be housebroken and should use the service animal relief area.
  • Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
  • All animals should have legally required vaccinations.

EFFECTIVE COMMUNICATION REQUESTS
If you would like to request ASL Interpretation for any performance please contact us at ada@desertdaze.org. Keep in mind, requests must be made no later than 21 days before the event to allow for sufficient processing time.

Requests for Closed Captioning, Braille/Large Font Print, Guided Tours and/or other forms of Effective Communication, please contact us at effectivecommunication@accessiblefestivals.com.

ADDITIONAL SERVICES

  • ATMs and concessions: All ATMs and concessions located throughout the venue are fully accessible. If assistance is required, please confer with a festival staff member.
  • First Aid: We have two First Aid locations in the main grounds, one First Aid location in the campgrounds, and roaming EMT first aid on golf carts. Professional medical staff can help you with your medical needs at these locations. There will also be on-site ambulances if needed. There will be signage posted, and festival guides provided with a map showing the locations of First Aid and other amenities.
  • Special Dietary Needs: Desert Daze will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond the festival food service, please contact us at ada@desertdaze.org for further information.

COMMENTS, QUESTIONS & SUGGESTIONS
Desert Daze will consider any request by a guest with disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the festival. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

WHAT'S THE WEATHER LIKE OUT THERE?

Average highs in the 80s and lows in the 40s are expected. It gets chilly at night, so be sure to pack the proper attire. Layers are key! Pack a scarf, and a raincoat just in case, and we’ll be selling a limited number of Desert Daze beanies and blankets this year, so be on the lookout.

WHAT ABOUT THE POTENTIAL POWER OUTAGES?

Desert Daze is run on generators so potential power outages to the area will not affect the show.

The only potential area that may be impacted by outages would be in the campgrounds, as the power there is run on the park’s electric grid and not generators. The park water supply would not be affected as it’s a gravity based system.

There are contingency plans for park infrastructure.

In short Desert Daze is here and will not be affected by any potential power outages.

CAN I BRING MY EMOTIONAL SUPPORT PEACOCK?

Service animals are permitted throughout the festival grounds, however this does not include emotional support animals, therapy animals, or companion animals. Pets are not allowed and will be turned away. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.

  • All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
  • Service animals must be housebroken and should use the service animal relief area.
  • Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
  • All animals should have legally required vaccinations.

PASSES

HOW MUCH ARE PASSES?

Weekend GAEarly Bird  | Tier 1  | Tier 2 $289 | Tier 3 $309

Single Day GA | Tier 1 $99 | Tier 2 $110 | Tier 3 $120

Single Day Azurite | Tier 1 $199 | Tier 2 $219 | Tier 3 $239

Visitor Bundle: Weekend GA + Camping PassTier 1  | Tier 2 $388 | Tier 3 $408

Weekend AzuriteTier 1  | Tier 2 $500

Camping Pass | $99

ADD-ON: Car Camping Vehicle Pass | Tier 1 | Tier 2 $159 SOLD OUT

ADD-ON: RV Camping Vehicle PassTier 1 | Tier 2 $349

ADD-ON: Weekend Parking | $40

ADD-ON: Weekend Preferred Parking | $100

ADD-ON: Stout Tent – Safari Package (up to 2 people) | $1,199 * SOLD OUT

ADD-ON: Stout Tent – Safari Package (up to 4 people) | $1,499 * SOLD OUT

ADD-ON: Stout Tent – Gold Package (up to 2 people) | $1,499

ADD-ON: Stout Tent – Gold Package (up to 4 people) | $1,899

ADD-ON: Obsidian Cabana$2499

ADD ON: DELUXE 4 Sleeper RV Rental  | $2500** SOLD OUT

ADD ON: SUPER DELUXE 6 Sleeper RV Rental  | $3000 ** SOLD OUT

ADD ON: SUPER DUPER DELUXE 8 Sleeper RV Rental  | $3999 ** SOLD OUT

** Price includes Eventbrite fees.

A Car Camping Vehicle Pass & an RV Camping Vehicle Pass are each good for one vehicle. Every person camping needs a Camping Pass.

CAN I BUY PASSES ON SITE WHEN I GET TO DESERT DAZE?

Yes.  We are selling passes at both the camping entrance and the box office.

We will be selling parking passes at the entry kiosks on Via Del Lago and Lake Perris Drive.

Camping check in starts at 2pm on Thursday.

Box office hours are 10am to 10pm on Fri, Sat & Sun.

You can purchase parking at the entry kiosks of the park.

CAN I BUY NOW AND PAY LATER?

Interested in paying for your tickets in installments? Introducing Affirm, our new payment method that allows you to buy your tickets now, and pay over time. Visit https://www.affirm.com/faqs/ before deciding to enroll.

How does it work?

Choose your desired tickets, and then select Affirm as your payment method at checkout on the next page. Split your purchase into easy monthly amounts (subject to approval). Get your order confirmed right away, and pay over time. Check out the step-by-step guide for how to checkout with Affirm if you are still having any difficulty.

When you use Affirm to buy on Eventbrite, you’ll go through a quick application process. Affirm provides a real-time credit decision and, if approved, allows you to choose between 3 or 6 monthly payments (rates from 10-30% APR).*

For more information, including how to make Affirm payments, create an Affirm account, how you can qualify, and how auto-pay works, check out Affirm’s FAQs for details: https://www.affirm.com/faqs/.

Once you complete your purchase, you will receive an order confirmation email from Eventbrite on behalf of Desert Daze 2019. If you are having any ticketing-related issues with your order, please visit https://www.eventbrite.com/support/contact-us.

Remember to pay your bills on or before their due dates, or sign up for autopayment at www.affirm.com/pay.

*Down payment may be required. Credit check required, though checking your eligibility won’t affect your credit score. Affirm loans are made by Cross River Bank, a New Jersey-chartered bank, Member FDIC.

CAN I UPGRADE/ CHANGE MY PASS TYPE?

Of course! We offer the ability to upgrade or change parking passes, camping passes, and weekend pass types. Here’s how***:

  1. Log into your Eventbrite account, which can be accessed via your confirmation email.
  2. After selecting your order, click “Transfer” in the upper right-hand corner of the ticket you’d like to upgrade.
  3. Click “Change Ticket.” Select your ticket and continue.
  4. On the next page you will see the price difference you’ll be charged for the upgrade. We don’t charge an additional fee for the upgrade process, just the difference in the ticket prices. You will then be prompted to complete the transaction.
  5. You will receive a new confirmation email with a new PDF ticket.

All ticket upgrades are final. Your original ticket will be voided and will not scan at the gate.

***If you purchased an Early Bird Weekend Pass, you will have to purchase you Azurite Passes separately and then have your Early Bird passes refunded. You may do this by contacting Eventbrite support:

  • By clicking Contact the Organizer on the Desert Daze event page
  • By clicking Contact the Organizer through the button included in the My Tickets button in your Eventbrite account
  • By clicking Contact the Organizer in your Confirmation email
CAN I SHARE MY WEEKEND PASS WITH A FRIEND?

No.  Each individual attending will need to have their own pass.  Your redeem your pass for a wristband which is not to be transferred to another person.

 

HOW DO I TRANSFER MY TICKET TO ANOTHER PERSON IF I AM NOT COMING?

You can transfer your ticket to another guest by logging in to your Eventbrite account and changing the guest information.  The new guest will receive a confirmation and your confirmation will not longer be valid for scanning.

If you have an early bird pass, you will need to contact Eventbrite support to do this.

You may contact Eventbrite support through the ‘Contact The Organizer’ button on the Desert Daze event page of Eventbrite.

If you don’t have an early bird pass but you cannot change the guest name, then you have a Will Call ticket, which means you will have to show up to Will Call at the Box Office and show your ID to redeem your ticket.  In this case, you cannot transfer your ticket to another person.

ARE THERE INS & OUTS?

Our Ins & Outs policy varies by pass type.

Single Day Pass: No Ins and Outs.  Once you are in the festival, you are in. If you leave you cannot return without purchasing another ticket.

Weekend Pass: You may go in and out if you have to get something out of your car.

Camping Pass/ Visitor Bundle: You may go back and forth between the Camping Village and the festival throughout the day and night.

Car Camping Vehicle Pass: You may not exit camping with your vehicle until Monday morning.  If you will need to exit sooner, please make arrangements with Camping Check In upon arrival.  Please note there is a vehicle lock down in the campgrounds between 10pm and 6am for guest safety.

CAN I BUY A CAMPING PASS EVEN THOUGH I HAVE A SINGLE DAY FESTIVAL PASS?

If you are a Single Day pass holder, you may purchase a Camping Pass, HOWEVER Single Day pass holders have a strict No Ins and Outs rule, so you cannot go back and forth between the festival and the Camping Village throughout the day.

Once a Single Day pass holder has exited the festival, they will need to purchase another ticket to re-enter.

If, however, you’d like to go to the Camping Village after you have left the festival for the day to experience our Late Night Experimentations in the Mystic Bazaar, you may purchase a camping pass to do so.

CAN I BUY PASSES FROM SOMEONE RESELLING THEM?

There are a lot of scams going on as we get close to the festival.  You can’t be certain you are purchasing a valid ticket unless the person from whom you are purchasing your ticket logs in to their Eventbrite account and adds your name and email address to their ticket.  You should then receive a confirmation email from Eventbrite.

If this does not happen, you should question the validity of this ticket.  Fake tickets will not scan and you will not be able to enter the festival.

The safest bet is to purchase your tickets at Amoeba Hollywood or via Eventbrite here.

HOW DO I REDEEM A CODE IN EVENTBRITE?

You must enter the code BEFORE you select your pass type.

If you have already selected your pass on the ticketing page, your code will not work.

HOW DO I CONTACT EVENTBRITE?
You can troubleshoot any issues or questions with the Eventbrite Support team here.

OR

  • By clicking Contact the Organizer on theDesert Daze event page in Eventbrite
  • By clicking Contact the Organizer through the button included in the My Tickets button in your Eventbrite account
  • By clicking Contact the Organizer in your Confirmation email
HOW DO I KNOW IF MY TICKET PURCHASE WENT THROUGH?
Your Eventbrite order confirmation will be emailed to you by Eventbrite. If you haven’t received it, please check your spam folder for an email from Eventbrite or follow these steps to log into your Eventbrite Account and locate it.
I NEVER RECEIVED A CONFIRMATION EMAIL FROM EVENTBRITE WHEN I BOUGHT MY PASSES!

Check your spam folder!

If it’s still not there, or follow these steps to log into your Eventbrite Account and locate it.

WHAT IS YOUR TICKET REFUND POLICY?

All sales are final. Tickets are non-refundable. Lineup and daily schedules are subject to change. Artist cancellation is not grounds for refund.

You can troubleshoot any issues with or questions about your ticket purchase via the Eventbrite Support team here.

 

WHERE CAN I BUY PASSES IN PERSON?

You can purchase Weekend GA, Weekend Azurite, and Camping passes at:

Amoeba Hollywood
6400 Sunset Blvd, Los Angeles, CA 90028

(and get some great vinyl while you’re at it.)

Tickets will be available for sale through Sunday, October 13th.

You can also purchase all pass types that haven’t sold out at the festival entry upon arrival.

WHY ARE THERE SERVICE FEES?

All online orders are subject to a service fee which allows us to best process and service your tickets. The fee includes, but is not limited to, maintaining and processing ticket orders, account maintenance, customer service staffing and labor, wristband production, fulfillment labor, and credit card processing fees.  

WHAT IS THE DIFFERENCE BETWEEN TIER 1, TIER 2, TIER 3, AND DOS?

There is no difference between Tiers except for price; each tier is only available while supplies last. Buy passes early for a lower price. DOS refers to Day of Show, these are the prices when you purchase these tickets on the day of the show.

PARKING / VEHICLES

WHERE CAN I PARK?

If you are bringing a car to site, you will have to purchase some type of parking. 

Purchasing your parking pass in advance will help you get into the festival faster. Once you’ve purchased your parking pass in advance, take a screen screen shot of the prepaid parking pass so it can be scanned on arrival.

Please note: Single Day parking can only be purchased at the gate.

We have the following options:

  • ADD-ON: Weekend Parking: This add-on allows you to park your car on site in the Weekend Parking Lots. Parking on site is limited so we strongly suggest that you purchase a parking spot prior to arrival.  Please note: This is only an add-on. A Weekend GA, Azurite, or Obsidian Pass is needed for admission.
  • ADD-ON: Weekend Preferred Parking: This add-on allows you to park your car in one of the Preferred Weekend Parking Lots adjacent to the venue entrance. Parking on site is limited so you should purchase a parking spot prior to arrival. If you would like to park near your campsite, you can purchase a Car Camping Vehicle Pass instead.
  • ADD-ON: Car Camping Vehicle Passes are good for one vehicle. Note: you will also need to purchase a Camping Pass.
  • ADD-ON: RV Camping Vehicle Passes are good for one RV. Note: you will also need to purchase a Camping Pass.

You can also purchase parking at the gate when you arrive.  We recommend you bring cash for this.  Prices are:

Single Day GA Parking (only available at the gate): $20
Weekend Parking at the gate: $60
Single Day Preferred Parking (only available at the gate): $40
Weekend Preferred Parking at the gate: $120

CAN I LEAVE MY CAR OVERNIGHT?

Only tent campers with GA or Preferred Parking passes may leave their cars overnight.

If for some reason you will need to leave your car overnight but you are not camping, please make an arrangement with the parking kiosk upon arrival.

CAN I DRIVE IN AND OUT AFTER I HAVE ARRIVED?

No.  We ask that once you are parked, you do not leave again until you are leaving for the day.

In case of an emergency, please see guest services or parking staff to arrange otherwise.

WHICH ENTRANCE OF LAKE PERRIS SHOULD I USE?

You will be able to enter the park from both the Moreno Valley and Perris entrances.

HOW CAN I FIND A RIDE TO THE SHOW?

Post in our Desert Daze rideshare group and find someone to fill that empty seat in your car, or get yourself a ride to the fest and meet some fellow Dazers.

CAN I UBER OR LYFT TO THE EVENT? CAN I GET DROPPED OFF?

Yes. 

We have designated vehicle pick up and drop off areas.

CAMPING

WHO CAN ENTER THE CAMPGROUNDS?

Any guest with Weekend Festival Pass and a Camping Pass will be permitted to go back and forth between the campgrounds and the festival throughout the day and night.

Every individual entering the Camping Village/ campgrounds must have their own Camping Pass. Camping passes are not shared.

Single Day pass holders may purchase a Camping Pass, HOWEVER Single Day pass holders have a strict No Ins and Outs rule, so once a Single Day pass holder has exited the festival to go to the camping village, they will not be able to re-enter the festival.

WHEN IS CAMPING CHECK IN?

CAMPING CHECK-IN

  • Thurs 10/10    2pm – 11pm
  • Fri 10/11     9am – 10pm
  • Sat 10/12     9am – 10pm

CAMPING CHECK OUT

  • Mon 10/14 by 2PM
WHAT IF ARRIVE OUTSIDE OF CAMPING CHECK-IN HOURS?

If you arrive before camping check in opens or after camping check in closes, you will have to wait until it opens again to enter the Campgrounds.

We strongly recommend you make every effort to arrive during Camping Check-in hours.

ARE THERE SHOWERS AND BATHROOMS IN THE CAMPGROUNDS?

Yes! There are real hot showers and brick and mortar restrooms throughout the campgrounds with running water, flushing toilets, sinks, hand dryers and more, free for all to use.

ARE THE CAMPGROUNDS ADA ACCESSIBLE?

ACCESSIBLE CAMPING
Preferred camping locations are available for those with accessibility needs. Campsites include close access to paths, entrances, exits, shuttles, accessible restrooms, and accessible showers.

Accessible camping spots are available on a first come, first served basis. Registering helps us prepare for your group and plan our accessible camping area. To reserve an ADA camping spot, please fill out this form: ADA CAMPING REGISTRATION

Limited spots will be available to unregistered guests onsite but are not guaranteed. You will need a verified ADA placard or license plate to enter the accessible camping area. The person to whom the placard or plate is issued must be present in the vehicle as a driver or passenger. Identification will be checked to ensure legitimate use.

 

CAN I SAVE A SPOT FOR MY FRIENDS TO CAMP NEXT TO ME?

No. Campsites are first come first served, and will be filled in order of arrival.  Early arrival is recommended. If you would like to camp next to friends, plan to arrive together.

CAN I DRIVE MY CAR INTO THE CAMPGROUNDS TO DROP OFF MY STUFF?

You can only drive into the campgrounds if you have a Car Camping Vehicle Pass.

Otherwise you will park in a GA lot and walk your gear in.  We encourage you to bring wagons and backpacks to make it easier!

The campgrounds are a 5 to 10 minute walk from GA parking.

ARE THERE GRILLS OR BBQS?

Yes. There are shared Firepits / BBQs throughout the campgrounds.  Firewood is available to purchase at The General Store in the Camping Village.

IS THERE A GENERAL STORE IN THE CAMPGROUNDS?

Yes.  Our General Store sells a variety of camping must-needs including firewood bundles, meds, beverages, snacks, tents and tent stakes, air mattresses, sleeping bags, tobacco and tobacco accessories, candy, chapstick, tampons and more!

Camping Village General Store HOURS:

Thurs:  2 pm – midnight
Fri, Sat Sun: 8 am – 10 pm

CAN I PARK MY CAR AT MY CAMPSITE?

If you’d like to park in the campgrounds near your campsite, you will need to purchase a Car Camping Vehicle Pass.  Please note: you will need a Camping Pass to get into the Campgrounds.  The Car Camping Vehicle Pass is not a Camping or Festival Pass.  

Car Camping Vehicle spots are assigned on a first come first served basis. Everyone else camping in/around the RV needs a Camping Pass – this applies to both driver and passengers. Limit 6 people per car camping site.

If you will not be parking in the campgrounds you will need to purchase a Weekend Parking or Preferred Weekend Parking Pass to park on site.  All Parking and Vehicle pass types can be found here.

HOW LONG A WALK IS IT FROM GA PARKING TO THE CAMPGROUNDS?

It is a 5 to 10 minute walk if you are tent camping and parked in a GA or Preferred Parking lot.

We encourage you to bring wagons and other methods of transportation to make it easier for you to move your gear to the campgrounds.

If you have a Car Camping Vehicle Pass you will be able to drive right up to your campsite.

RV CAMPING

You will need an RV Camping Vehicle Pass to bring your RV to Desert Daze. Power and Water hookups are available for all RVs. A grey water dumping station is available as you exit the campgrounds.

Please note: you will need a Camping Pass to get into the campgrounds. The RV Camping Vehicle Pass is not a camping or festival pass.

Everyone else camping in/around the RV needs a Camping Pass – this applies to both driver and passengers. Limit 10 campers per RV site.  

There will be room next to your RV to park a car if you are pulling a trailer.

WHAT CONSTITUTES AN RV?

Your vehicle is considered an RV and you will need to purchase an RV Camping Vehicle Pass if:

  • It has a water hookup
  • It is a bus of any size
  • It is an RV, mobile home, or trailer

Vans and trucks are considered cars and will need Car Camping Vehicle Passes.

CAN MY FRIENDS CAMP NEAR MY RV?

Yes. Please keep in mind that campsites are first come first served, and will be filled in order of arrival.  Early arrival is recommended. If you would like to camp next to friends, plan to arrive together.

CAN I RENT A TENT?

If you don’t want to bring your own camping supplies, we’ve got you covered. Choose between four furnished camping options:

Stout Tent: Gold Package (Sleeps 2)

Arrive to find a luxuriously furnished bell-tent, ready to move into for the weekend. The 2-Person Gold Package includes:

  • (1) Queen or (2) twin mattresses and box springs complete with hotel quality linens & bedding
  • (2) authentic Mexican blankets
  • (2) bedside tables
  • (2) Turkish throw pillows
  • (2) high-quality canvas & wood directors chairs
  • (2) lanterns
  • (1) woven rug
  • (2) luxury towel sets (washcloth, hand towel, bath towel + handmade soap)
  • (1) brass mirror

Please note: This is only an add-on. You will also need to purchase a Camping Pass and a Weekend GA or Azurite Pass to enter the campgrounds. Our Stout Tent concierge will contact you prior to the event for your bed configuration request.

Stout Tent: Gold Package (Sleeps 4)

Arrive to find a luxuriously furnished bell-tent, ready to move into for the weekend. The 4-Person Gold Package includes:

  • (2) Queens or (4) twin mattresses and box springs complete with hotel quality linens & bedding
  • (4) authentic Mexican blankets
  • (2) bedside tables
  • (2) Turkish throw pillows
  • (2) high-quality canvas & wood directors chairs
  • (2) lanterns
  • (1) woven rug
  • (4) luxury towel sets (washcloth, hand towel, bath towel + handmade soap)
  • (1) brass mirror

Please note: This is only an add-on. You will also need to purchase a Camping Pass and a Weekend GA or Azurite Pass to enter the campgrounds. Our Stout Tent Concierge will contact you prior to the event to get your bed configuration request.

Stout Tent: Safari Package (Sleeps 2) – SOLD OUT

Spend the weekend in a partially furnished Safari tent, set-up and ready for you prior to your arrival. The Safari Package includes:

  • (2) camping cots with sleeping bag & pillows
  • (2) authentic Mexican blankets
  • (1) bedside table
  • (1) lantern
  • (1) woven rug
  • (2) bath towels

Please note: This is only an add-on. You will also need to purchase a Camping Pass and a Weekend GA or Azurite Pass to enter the campgrounds.

Stout Tent: Safari Package (Sleep 4) – SOLD OUT

Spend the weekend in a partially furnished Safari tent, set-up and ready for you prior to your arrival. The Safari Package includes:

  • (4) camping cots with sleeping bag & pillows
  • (4) authentic Mexican blankets
  • (1) bedside table
  • (1) lantern
  • (1) woven rug
  • (4) bath towels

Please note: This is only an add-on. You will also need to purchase a Camping Pass and a Weekend GA or Azurite Pass to enter the campgrounds.

CAN I RENT AN RV?

Deluxe RV Rentals are now SOLD OUT.

HOW MUCH ARE CAMPING PASSES?

Camping Passes are $99 + service fees, while supplies last.

To camp near your car, you will need an ADD-ON: Car Camping Vehicle Pass – Tier 2, $159 + service fees, while supplies last.

If you plan to bring an RV, ADD-ON: RV Camping Vehicle Passes are $349 + service fees, while supplies last.

If you don’t want to bring your own camping supplies, we’ve got you covered. Choose between camping in a tastefully furnished bell tent or sleeping in a fully loaded Deluxe RV Rental.

ADD-ON: Stout Tent – Safari Package (up to 2 people) | $1,199 + service fees, SOLD OUT

ADD-ON: Stout Tent – Safari Package (up to 4 people) | $1,499 + service fees, SOLD OUT

ADD-ON: Stout Tent – Gold Package (up to 2 people) | $1,499 + service fees, while supplies last.

ADD-ON: Stout Tent – Gold Package (up to 4 people) | $1,899 + service fees, while supplies last.

ADD ON: DELUXE 4 Sleeper RV Rental  | $2500** including service fees, while supplies last.

ADD ON: SUPER DELUXE 6 Sleeper RV Rental  | $3000 ** including service fees, while supplies last.

ADD ON: SUPER DUPER DELUXE 8 Sleeper RV Rental  | $3999 ** including service fees, while supplies last.

A Car Camping Vehicle Pass & an RV Camping Vehicle Pass are each good for one vehicle. Every person camping needs a Camping Pass.

Single Day pass holders are not permitted to camp.

For more info on Camping options, click here.

CAN I CAMP THURSDAY NIGHT?

Yes!  Anyone with a Camping Pass and a Weekend Festival Pass is welcome to set up camp on Thursday. We highly recommend you arrive Thursday night to set up camp.

Camping check in starts at 2pm on Thursday.

There will also be additional programming on Thursday night in the Mystic Bazaar.

WHAT ARE THE CAMPING / RV RULES?
  • Only guests who have purchased Camping and Weekend Festival Passes will be permitted into the campgrounds.  Single Day pass holders are not permitted to camp.
  • All camping attendees MUST be EITHER 18 years of age or older & have a valid I.D. OR be accompanied by an adult. Sorry, NO exceptions.
  • Each camping attendee must also have their own Weekend GA Pass or Visitor Bundle. Please note that Camping Passes DO NOT come with a Festival Pass unless you are purchasing a Visitor Bundle. Festival Passes must be purchased separately.
  • Camping Check in hours: Thursday 2 pm – 11 pm, Friday 9 am – 10 pm, Saturday 9 am – 10 pm
  • Early arrival and carpooling are highly recommended.
  • Your campsite must be cleared of people, tents, and trash by 2 pm on Monday, October 14th.
  • The floor area of your tent may not exceed 100 square feet.
  • Campers are expected to behave in a manner that is courteous to other campers.
  • Noise curfew is 2am.
  • NO INS AND OUTS FOR CAMPING VEHICLES.  Camping check out is Monday morning. If you need to leave earlier than that, please go to the camping info desk in the camping village and ask for camping staff to supervise your exit. This is for the safety of all campers and staff.
  • Please be advised all car/tent only camping lots will be on lock down between the hours of 10pm and 6am each day.
  • All general RV, car, and tent campers can visit each other’s camp sites.
  • There will be on-site security at all times.
  • First aid stations will be open 24/7.
  • All camping attendees are subject to search upon entry. Surrendered items are considered forfeited upon entry. There is NO return of any item.
  • NO METAL TENT STAKES
  • NO GLASS containers
  • NO weapons (this includes steak/cooking knives)
  • NO drug paraphernalia, NO illegal drugs
  • No animals are allowed in the campgrounds, excluding Service Animals
  • No open flames outside of firepits, NO tiki torches
  • NO fireworks, NO explosives of any type
  • NO ammunition
  • NO tanks of compressed air, helium, nitrous (propane canisters OK under a gallon)
  • NO liquid fuels
  • NO BBQ’s from home.  There are shared firepits with grills throughout the campgrounds.
  • NO party balloons
  • NO slip n slides
  • NO drones
  • NO remote control aircraft, toys, or cars
  • NO hoverboards
  • NO ATVs or dirt bikes
  • NO personal generators
  • NO large sound systems
  • Desert Daze and Lake Perris SRA are not responsible for any materials misplaced, lost or stolen. It is recommended you don’t bring valuable items.  If you do, we recommend you lock them in your car out of sight of passersby for safety.
  • You may bring your own food and beverages into onsite camping, but you may not enter the festival with them. If you bring a full bar, you will have items surrendered upon arrival.
  • Limit 30 cans of beer and a bottle of wine OR 750 ml bottle of spirits per vehicle.  NO GLASS

RV SPECIFIC RULES

  • All CAMPING RULES (above) apply.
  • No dumping outside of the designated grey water dumping station.
  • Make sure to have all safety systems in your RV checked and in working order prior to your arrival.

PLEASE BE MINDFUL

We are very lucky to host Desert Daze at Moreno Beach. The landscape of the campgrounds and adjacent wilderness are filled with beautiful plants and native animals. Please be mindful of your surroundings and leave no trace.

IF I CAN'T BRING GLASS, HOW CAN I BRING A BOTTLE OF WINE?

Good question.  There are plenty of wines which come in non-glass bottles and containers.

The same goes for spirits and beer– NO GLASS.

VENUE INFO

ARE THERE INS AND OUTS?

During show hours there are no ins and outs from the Lake Perris State Park, but you may go to and from your campsite, the festival grounds and your car if you have a Weekend GA or Weekend Azurite pass or a Visitor Bundle or Camping Pass..

There are NO ins and outs of any kind for Single Day pass holders.

There are no ins and outs for vehicles parked in the Campgrounds.

CAN I SWIM IN THE LAKE?

Yes!  The lake is accessible from within the festival grounds.  You may swim in the lake during specified hours which will be posted at the festival.

WHAT TYPES OF FOOD WILL BE AT THE FESTIVAL?

We offer have a wide selection of food options for all palates and tastes in both the campgrounds and within the festival site, including the following vendors: Black Fin Sushi, Bite Bowls, Flavors of East Africa, Pie for the People!, India Gourmet, Buddy Pops, Asana Foods, 99 Potatoes, The Hustle Bus, The Deli Doctor, The Middle Feast Food Truck, Good Times Ice Cream, Strictly Vegan, Surfer Taco, Heritage LA, Phillyfornia and more. 

IS THERE A GENERAL STORE IN THE FESTIVAL?

Yes, we will have two locations of The General Store within the festival (in addition to the one in the Camping Village).

The General Store sells a variety of must-needs like towels, chapstick, sunscreen, meds, snacks, drinks, tampons and more.

Festival General Store HOURS:

Fri: 12 pm – 12 am
Sat: 12 pm – 1 am
Sun: 12 pm – 11 pm

WHERE IS THE LOST AND FOUND?

Lost and Found is located at the guest services tent next to Festival Merch.

CAN I ACCESS THE REST OF THE PARK DURING THE FESTIVAL?

Yes!  Please take advantage of all the camping trails, sights, and sounds of this beautiful place.

IS THERE A SAFE SPACE AT THE FESTIVAL?

We have partnered with soteria. to ensure the safety and well-being of any guest experiencing distress, trauma trigger, post-traumatic stress, harassment, sexual misconduct and/or assault and needing compassionate care. 

The soteria. SELF CARE SANCTUARY is open Friday – Sunday from 3pm – midnight and features:
– a centralized location for respite & self-care
– trained soteria. ambassadors on-site hosting SELF-CARE amenities and services
– empowering You Are Safe Here art installation created by renowned artist Uzumaki Cepeda 2019 @ Uzumaki.Gallery

The soteria. safe space will be located within the festival grounds.

WHAT CAN I BRING?

Bring your ID, beautiful smile, and money for drinks, food, band/festival merchandise and goods from our merchants.

-YES small backpack or bag to carry your personal items

-YES (1) factory sealed water bottle per guest are allowed in the festival

– YES a 30 pack of canned beer AND (1) sealed bottle of wine OR (1) 750 ml sealed bottle of spirits are allowed in the Campgrounds ONLY

-YES (1) empty, reusable water bottle to be filled at our water station in the festival

– YES pre-filled canteens, opened water bottles, sealed water bottles in the campgrounds.

-YES non-alcoholic beverages, food + snacks are allowed in the campgrounds but NOT in the festival grounds

-YES comfortable shoes (closed toe shoes are encouraged)

-YES Epi-Pen in case you’re allergic to scorpions or fire ants; they have the same effects on people as bee stings

-YES hats + bandanas

-YES a bathing suit and pool floaty

-YES bug spray

-YES sunscreen

-YES blankets

-YES enclosed propane stoves with propane canisters under a gallon – campgrounds ONLY

-YES good vibes

-YES non-professional cameras without a detachable lens

-YES coolers are allowed in the campgrounds but NOT in the festival grounds

-YES a fabric-back and seat chair that measures 8” max from ground to front of seat bottom, and 30” max to top of chair back in highest position

WHAT ABOUT WEED?

Can I bring weed to Desert Daze?

California law allows anyone 21 and over to possess up to 28.5 grams of cannabis of cannabis and up to 8 grams of concentrated cannabis

Can I smoke weed at Desert Daze?

The government wants you to keep your weed smoking private.

Will there be weed for sale?

Outside of state licensed facilities, it is illegal to buy or sell marijuana in California. No dispensaries will be on site, but there will be dispensary representatives available for questions.

Can I bring my pipes, bongs, rigs, rolling papers and one-hitters?

California law permits you to possess marijuana-related drug paraphernalia in public. However, glass apparatuses, flame torches, or other large smoking devices are not permitted in the venue or campgrounds for safety reasons.

WHERE CAN I CHARGE MY PHONE?

Reserve an Electric Standard portable charger and get unlimited exchanges all weekend so your phone can stay powered up. No wires or cables required, suitable for iPhone, Android, and USB Type C, with an additional standard Micro USB cable for easy recharging at home. Save $5 when you pre-order yours.

The Electric Standard booth is located next to our merch stand, just inside the festival entrance.

 

ARE THERE LOCKERS WHERE I CAN KEEP MY STUFF SAFE?

Keep your valuables safe, stash merch you don’t want to carry around, hide your extra cash and so on in a locker within the festival grounds.

Reserve your locker in advance so one will be waiting to be filled with your belongings when you get into the fest.

WHAT'S NOT ALLOWED?

–NO outside alcohol within the festival grounds

–NO glass containers

–NO fires outside of designated fire pits

–NO liquid fuel 

–NO BBQ’s from home

–NO charcoal grills

–NO candles

–NO amplified sound

–NO professional camera equipment / detachable lenses

–NO laser pointers

–NO illegal drugs / substances

–NO weapons

–NO drones / remote control aircraft

–NO ATVs or dirt bikes

–NO personal generators

–NO large sound systems in the campgrounds

–NO coolers in the festival grounds

–NO smoking in the campgrounds

–NO “space saving,” as in roping off an area for your friends who arrive later. Please arrive together to claim your campsite or make new friends with your neighbors

–NO camping in the roads or in the fire lanes

–NO hard folding chairs

NO professional recording equipment

NO stickers flyers banners or posters

NO animals / pets, including emotional eupport animals (Certified Service Dogs Welcome – See ADA Page.)

NO Refunds or Exchanges

NO unauthorized / unlicensed vendors

NO unauthorized solicitations, sampling or give-aways

NO skateboards within festival grounds (Campgrounds OK)

PLEASE NOTE: Any items that are deemed dangerous may not be admitted into the venue. This is at the discretion of Festival Security

WHAT IF I NEED TO BRING MY MEDICATION?

Medication MUST be in its original prescription bottle with your name printed on it. Individual medications MUST be bottled separately; one type of pill per bottle.

IS THERE A MEDICAL TENT?

Several Medical tents will be located throughout both the festival grounds as well as in the campgrounds.

 

WHAT IS YOUR PHOTO / CAMERA POLICY?

If you are not an accredited member of the press, please do not bring pro video or photo gear to the festival. No flash photography. Please be respectful of those around you.

No drones.

HOW MANY STAGES ARE THERE?

There will be two outdoor stages, one large tent stage, and one dome within the festival grounds, plus one stage in the campgrounds.

Moon Stage: The first of two main stages that alternate back and forth (no overlap!), located on the beach, with Lake Perris and the Bernasconi Hills as it’s backdrop. You can swim in the lake or float while your favorite artists play

Block Stage: The second of two main stages, located on the lawn, a hop, skip and a jump away from Moon Stage and the Marketplace.

The Theatre: Our 3rd stage is inside a large tent with video screens + projection artists, located at the opposite end of the festival.

The Sanctuary: An immersive 36’ dome for visitors who need a respite from the crowds, augmented by a lineup of ambient sound artists curated by Epicenter Projects and Touch Music.

The Mystic Bazaar: Located within the Camping Village, the Mystic Bazaar provides an immersive program of sound baths, yoga, shamanic ceremony, classes led by our Mystics, guided plant walks, live music, and other alternative programming.  Only guests with Weekend Festival Passes AND Camping Passes have access to the Camping Village.

WHEN IS MY FAVORITE BAND PLAYING?

You can see whop is playing when and plan your weekend here.

WILL MY CELL PHONE HAVE SERVICE ON SITE?

We are working with service providers to boost signal as much as possible in the area.

Make sure to download, print, or take a screenshot of your passes, including parking before you arrive.  Cellular signal at the entry kiosks may not be strong.

 

DO YOU HAVE A RECYCLING PROGRAM?

Yes!  We are partnering with Global Inheritance in our Camping Village this year to bring you Plastic Surgery.

Have you ever thought about visiting a surgeon to fix some of your flaws? Well you’re in luck because Global Inheritance is offering FREE Plastic Surgery at Desert Daze 2019!

From the people who brought you the Recycling Store, Energy Playground, POSTed Studio and TRASHed Art of Recycling, comes our newest experience… Plastic Surgery.

Doctors are standing by to assist you in finding ways to cut plastic out of your life! Your visit begins in our private doctor’s office where a team of experts will review your chart, assess your lifestyle choices and provides real solutions to help you live a more sustainable life. Everyone visiting the Plastic Surgery office will receive a prescription to be filled at our Plastic-free Pharmacy to help you cut down the plastic once and for all. Schedule your appointment now – Doctor’s orders!

The Global Inheritance Recycling Store offers motivated Desert Daze attendees the opportunity to keep our Camping Village litter-free while winning incredible prizes including festival merchandise, free beer, eco lifestyle gear, refillable water bottles + lots more!

For more information, visit www.globalinheritance.org or email info@globalinheritance.org

WHAT ELSE HAPPENS AT DESERT DAZE?
  • THE OUTER SPACE is everything other than music at the festival, featuring films and artist talks, immersive art installations by local and national artists, daily improv sets by Cardinal Redbird is So LA, and more.
  • Swimming
  • A wide array of curated merchants and makers in our Marketplace.
  • The Global Inheritance Recycling Store offers motivated Desert Daze attendees the opportunity to keep our Camping Village litter-free while winning incredible prizes including festival merchandise, free beer, eco lifestyle gear, refillable water bottles + lots more!
  • The Mystic Bazaar is accessible to anyone with a camping pass, featuring live performances, sound baths, yoga, plant walks, and more.

PARTICIPATION

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HOW CAN MY COMPANY BECOME A SPONSOR?

If you are interested in sponsoring this or any of our upcoming events, email us at questions@desertdaze.org.